Terms and Conditions
Last updated: January 22, 2025
Welcome to Wanakastore! By using our website wanakastore.com (the "Site") and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our Services. If you don’t agree with these terms, please don’t use our Site.
1. Who are we?
Wanakastore is an online store specializing in innovative everyday products and accessories. We do not have a physical store or stock, but we work with partners to ship your products directly to your address.
2. Products
All the products we offer are carefully selected for their usefulness and originality. The photos and descriptions are for informational purposes and may slightly differ from the actual product due to lighting variations or updates from our suppliers.
3. Orders
When you place an order on our site and your payment is validated, you will receive a confirmation email. If you do not receive this email, your order has not been confirmed. We also reserve the right to cancel any order if incorrect information is detected.
4. Prices
The prices of products are indicated in euros. Shipping fees are added when confirming the order and vary depending on the chosen delivery method and shipping address.
5. Payment
We accept payments by credit card (CB) and PayPal. All transactions are secure to ensure the confidentiality and safety of your information.
6. Shipping
Delivery times vary between 7 and 21 business days depending on the destination and the product ordered. We make every effort to ensure your order reaches you as quickly as possible. You will be informed about the status of your order via email.
7. Returns and Exchanges
We encourage you to carefully review your order before confirming it. If you have any questions or encounter an issue with a product, contact us at contact@wanakastore.com, and we will review each situation on a case-by-case basis.
8. Responsibility
We are committed to providing you with compliant and quality products. If a product is defective or does not match your order, please contact our customer service team at contact@wanakastore.com as soon as possible.
9. Modifications
We reserve the right to modify these terms and conditions at any time. Changes will take effect as soon as they are published on our website.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of France. Any disputes will be resolved in the competent courts located in France.
If you have any questions about these Terms of Service or need assistance, please don’t hesitate to contact us at contact@wanakastore.com.